Returns & Replacements

At eflowerwholesale, we strive for complete satisfaction with your home decor and floral supply purchases. If your items arrive damaged or do not meet your expectations, you may initiate a return within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our support team with your order number and photos of the items you wish to return.

• 2.
  Receive Authorization

  Once approved, we will provide a Return Merchandise Authorization (RMA) number and a prepaid shipping label for damaged or incorrect goods.

• 3.
  Pack Securely

  Place the items in their original packaging, ensuring all delicate home accents are well-protected to prevent transit damage.

• 4.
  Refund Processing

  After our warehouse inspects the returned inventory, your refund will be processed back to your original payment method within 5-7 business days.